Zu Inhalt springen
Kündigen Sie hier etwas an
🐥 EGG-cellent Deals Await – Use Code EGG15!

Land

Kreuzstich-Kits

FAQ

General Questions

What is Hobby Jobby?

Hobby Jobby is your go-to destination for unique and affordable hobby and craft supplies in the UK. Whether you're into model kits, painting, DIY, or scrapbooking — we’ve got something for every creative soul.

Where are you based?

We’re based in the UK and ship nationwide and internationally!

Do I need an account to order?

No, you can check out as a guest. But creating an account lets you track orders and save your info for future purchases.

Shipping & Delivery

Do you ship internationally?

Yes, we ship within Internationally.

How long will my order take to arrive?

Most orders are processed within 1-2 business days and delivered within 3-5 working days via Royal Mail or other trusted couriers.

Can I track my order?

Absolutely! Once your order ships, we’ll email you a tracking number.

If more than 7 business days have passed please check your email (junk folder) or else contact us immediately.

Payment

What payment methods do you accept?

We accept all major debit and credit cards, PayPal, Apple Pay, and Google Pay.

Is it safe to shop on your site?

100%. We use secure, encrypted payment gateways and never store your card details. You can also refer to our reviews from thousands of customers.

Orders & Returns

How do I return my order?

Please log into your account with the email used when placing the order. You will be able to see all your orders and initiate a return. Once the return is approved, you will be sent further instructions.

Can I cancel or change my order?

If your order hasn’t shipped yet, contact us ASAP and we’ll do our best to help. Please note that even if your order is not marked as shipped, it can be already processed by our warehouse.

What is your return policy?

You can return unused items within 30 days of delivery for a full refund. Please see our Returns Policy for details.

My item arrived damaged, what should I do?

Oh no! Please contact us within 48 hours of delivery with a photo of the damage, and we’ll sort it out right away.

I am missing an item from my order, what should I do?


We're really sorry to hear that! Please double-check the packaging, as sometimes smaller items can get tucked away in protective materials. If the item is definitely missing, reach out to us at info@hobbyjobby.co.uk with your order number and the name of the missing item. We’ll get it sorted for you as quickly as possible — whether that means sending a replacement or issuing a refund.

Hobby-Specific FAQs

Are your model kits suitable for beginners?

Definitely — we have kits for all skill levels, and each product page includes a difficulty rating.

Produkte vergleichen

0 von 3 Elementen ausgewählt

Wählen Sie das erste zu vergleichende Element aus

Wählen Sie das zweite zu vergleichende Element aus

Wählen Sie das dritte Element zum Vergleichen aus

Vergleichen